Although I bought my PIKO "Blue Comet" camelback last year, I just got around to running it this week. Much to my disappointment, the factory installed sound did not work.
I called PIKO and they helped me troubleshoot my Camelback's sound. With their assistance, I found a loose wire, which was a simple ten minute fix. I know that most of you probably could have fixed it in your sleep, but, as you probably can tell I'm kind of a nubee to Sound and DCC troubleshooting.
I just wanted to let everybody know that I was very happy with Piko's service and would recommend them to anyone.
Regards,
Bill