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  1. **Updated 12/8/19** This thread is to provide users Troubleshooting setups/tips and to provide feedback and any issues they may find in their operation. See the bottom for the list of current issues encountered, dates, etc. If you are seeing similar issues I encourage you to report them via the app on your device. Provide as much detail as you can, like using Android, PS2/PS3 engines etc. Also, be sure to report any bugs or issues to MTH directly at: https://mthtrains.com/dcs-app-contact-form *Please be sure to provide the device you are using, version of the app operating system if you have it and version of TIU if known.* Original MTH WiFi Control app thread: www.gscaletrainforum.com/index.php?/topic/35-mth-wifi-control-app-wiu-wifi-interface-unit/ Troubleshooting Steps: If you are having WIU related issues/errors, performing all of the following steps in order should clear the majority of problems: Power down WIU, TIU and Power supply: Turn off power supply for track power Unplug Aux power supply from TIU Aux power port (if you are using one) Unplug the power connector from the WIU Note: Let everything sit unpowered for a few seconds. Turn on power to WIU, TIU and Power supply: Wait 1 min for WIU to fully boot up You should see the following lights: (after 1 min) BLUE: Wifi network indicator PINK: TIU is connected indicator GREEN: WIU power indictor Unplug USB cable from TIU: With WIU, TIU and track power supply on (allow for 1 min for WIU to fully boot up), unplug the USB cable from the TIU and confirm the PINK light on the WIU goes out (Pink=TIU light on WIU). (If Pink light does not go out, plug back in and unplug again) Manually close the DCS app in the Phone/Tablet: Android: Access the currently open tasks/programs on your device using normal process. (For some devices you will look for the square button at the bottom: Example #1: (in GREEN) Example #2: (In GREEN) Note: your Android OS may be different from what is noted above. Next you will see multi-layered windows where you can then find the DCS app and press the X at the top right of the DCS app to close. Reboot Phone/Tablet: (Power device off and power back on) After device powers back on, wait about 30 seconds to fully let device boot up, then verify that you are connected to the MTH Wifi network swiping down from the top of the screen and long pressing the Wifi icon: Confirm you are connected to the MTH Wifi network: (Your MTH network name will vary) (Default Password is: mthdcswifi Start the DCS App again: Start the DCS app by selecting the MTH DCS Wifi icon on your phone/tablet *****END of TROUBLESHOOTING STEPS***** - Everything should be working. If still having issues: Turn your phone/Tablet screen saver/screen power off timer settings to the maximum allowed (30mins or greater) When some devices power down the screen it will put the DCS App to sleep, causing all engines to go inactive Exclude the MTH DCS Wifi app from any power save features by your Android or Apple OS. Review how to setup your App for the device you are using (either WIU or DCS Explorer) by reviewing this video: https://youtu.be/tTEnsUdBk6o Ensure your WIU is loaded with the latest firmware: http://www.gscaletrainforum.com/index.php?/topic/35-mth-wifi-control-app-wiu-wifi-interface-unit/ Ensure your TIU is loaded with the latest TIU firmware: http://www.gscaletrainforum.com/index.php?/topic/693-mth-dcs-remote-tiu-firmware-v610-current-version/ Note: Wifi System can be buggy if your TIU has outdated firmware If you are using a cheap, no-name brand tablet then you may find the operating experience is very buggy and inconsistent. I STRONGLY urge using a well-known, name brand tablet like Samsung or Apple. Adding engine issues: Track signal related problems: where engines aren't being found to add into the app have to be addresses separately (checking track joints, layout wiring or layout tuning) See: Layout tuning If you are trying to add MTH/DCS engine to the app and an address number shows up then disappears, then you likely have 2 engines on the layout with the same ID number and it is confusing the app. Isolate the engines that aren’t yet added in the remote on a separate track (with no other engines on the track) and add them to the app one at a time. *********************************************************************************************************************************************************************************************** Demo & Overview of the Wifi app: (Standard version) (Select 1080p HD to get max playback quality) Items to note: - Whistle not playing on start-up: (On engines with Playable whistles) - This is something MTH actually covers in the WIU Users manual. Currently if you turn playable whistle on in the settings screen then shut the engine down. The next time you start the engine up, the whistle won't activate unless you go into settings and toggle the Playable Whistle button to off (or back on again if you like). While it's not technically a bug, MTH has indicated they will be updating the app to default the Playable Whistle toggle to off when the app is shutdown/started to correct this issue. I have also made the recommendation that the Playable Whistle feature be automatically toggled to off whenever the user hits Start-up to help eliminate this issue completely. You can also just double tap the whistle cord on the screen to toggle between Playable and Regular whistle function. (Cord will turn Purple when on Playable) Issues list (Currently open): (Updated: 03/10/18) - Lash-up & Engine name change (DCS Wifi App bug) (3/10/18): If you create a lash-up and then later attempt to rename an individual engine (used in that Lash-up) with the App/Remote, the next time you go to select and startup that Lash-up, the DCS App will automatically change the name of the engine back to the original name the engine had when the Lash-up was created. The work-around is if you change the name of an engine in the App that is also in a Lash-up, you will need to also delete the Lash-up and recreate it. - Lash-up engines not responding to commands (DCS Wifi App bug) (3/10/18): Engines other than the lead engine in a lash-up may not respond to commands when you start a lash-up. Work-around: 1st step: Manually move all engines back to Active, that are automatically moved to Inactive when you select/startup a Lash-up. Moving all the Lash-up engines to Active can sometimes ensure they will respond. You can then go back to the Lash-up engine name and see if all the engines will respond. 2nd step: In some cases step 1 might not work. If so, then you will want to select the other non-lead engines individually and select STARTUP to start them up that way. You can then go back to the Lash-up engine name and they will now respond. Issues list (Fixed): (Updated: 04/20/17) Version v2.0.0 build 36 (Premium version release 4/18/17) Version v2.0.0 build 37 (Premium version release 4/20/17) - Unlock Features on additional devices: (Android) (Reported: 4/18/17 Fixed: 4/18/17) Upgraded first device to Premium and all features unlocked. However on second and later devices under same account am unable to unlock Premium features. Selecting Purchase again returns Error message it is already purchased but then does not unlock the features. This has been reported to MTH via DCS app. - No whistle under Steam or Steam Turbine Lash-up: (Android) (Reported: 4/18/17 Fixed: 4/20/17) No whistle under steam or Steam Turbine lash-up. Created a lash-up with 2 PS3 engines under DC power and after startup cannot get whistle to play. Work around for this issue is to go to the third screen and select Engine Type of Diesel. This has been reported to MTH via DCS app.

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