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Milwaukee Roadster

USA Trains NW-2 HELP!!!! Not running..

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Hi. First post here. Just bought a USA Trains "starter set" to use under the tree. All went very well until I powered up the layout. The locomotive (EMD NW-2 Switcher) does NOT run. No lights, no motion, not even the slightest '"hum" from the unit.
 

I called the (internet) dealer but no answer so I'm hoping I can get some help via this site. 

 

I looked for an on/off switch on the loco but didn't see one.

 

Just to be clear... DC voltage IS CONFIRMED at the power pack AND at the rails.

 

Again, no lights, no hum, no motion from the locomotive.

 

Any suggestions?

 

Thanks in advance and a Merry Christmas and Happy Holidays to all.

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I've got a USA Trains EMD NW-2 that only runs on one engine (forward).  Power applied to the rear pick-ups provided power to the front trucks so power does not seem to be a problem.  Any thoughts?

 

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