BILL A. Posted April 5, 2017 Share Posted April 5, 2017 Although I bought my PIKO "Blue Comet" camelback last year, I just got around to running it this week. Much to my disappointment, the factory installed sound did not work. I called PIKO and they helped me troubleshoot my Camelback's sound. With their assistance, I found a loose wire, which was a simple ten minute fix. I know that most of you probably could have fixed it in your sleep, but, as you probably can tell I'm kind of a nubee to Sound and DCC troubleshooting. I just wanted to let everybody know that I was very happy with Piko's service and would recommend them to anyone. Regards, Bill Quote Link to comment Share on other sites More sharing options...
benshell Posted April 6, 2017 Share Posted April 6, 2017 That's great Bill! I appreciate hearing stories like this. What's especially impressive to me is that they took the time to help you troubleshoot it so thoroughly over the phone and enable you to fix it yourself. A lot of companies today just want to you set it back without a second thought. Best of all, now you have some experience with electronics troubleshooting. Quote Link to comment Share on other sites More sharing options...
Chuck Posted April 12, 2017 Share Posted April 12, 2017 I'm glad Piko America was of some help! Quote Link to comment Share on other sites More sharing options...
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